The instructions that came with my Charging Unit are very vague. There is no place on the main page that says Register that is suppose to be clickable. I am not the only one having this problem. I finally clicked on Sign In and saw a Register and clicked on it there and finally was able to register. I did comment on one persons comment regarding registering and hopefully he/she was able to complete. But this really needs to be cleared up so that the instructions that arrived with the new unit will be in tuned to the way it was indicated on the VIP card.